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FAQ
Q. How long does it take to ship my order? A. All
items in stock will be shipped within 2 days after you order it.
Q.
Will I get an e-mail conformation? A. When you place your order you
will receive the conformation screen immediately after you place your
order. If you didn't see this screen, your order didn't go through.
Please reorder and make sure you hit the finalize button!
Q.
What if the items I ordered are not in stock? A. You will get an
e-mail informing you when we expect the item you ordered in and when we
expect to ship it, within 2 days (working days) of placing your order.
Q.
I only received one of the items I ordered. When will I get the other
items? A. It generally takes about 1-3 weeks for most merchandise
but if the manufacterer is out of the item, it could take up to 8 weeks.
If we don't get the backored item in after 8 weeks, you will be notified
by e-mail and your credit card will be credited.
Q. I made an
order online choosing to pay by check/money order, but I haven't
received my order yet. Where is it? A. You can not order online
using a check. We do not ship COD. Print out the order form and mail it
to us with your check or money order.
Q. Where can I get a
money order? A. Any US Post Office, 7-11's, supermarkets, banks,
Western Union. All mony ordeers must be in US funds.
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