If you are waiting for a product to come in, please be patient. Back orders could take any where from 2-8 weeks to fill. If you received an e-mail telling you "we were out of stock on the item you ordered and it will be in, in 2-4 weeks", this is usually true. However sometimes, some of the items we order don't come in, so we have to reorder it again. This is what's causes the delay. We're sorry about this but we only carry officially licenced products, and it is out of our control when the manufacturer is out of the item when we order it. If you received an e-mail from us please be patient & be assured that we are doing everything possible to get your order to you as soon as it comes in.

For any reason you need to exchange or return something, you do not need to e-mail us or call us. Just fill out the Exchanges and Returns Form.

For info about the website or an order please check the frequently asked questions pagebefore e-mailing us

As we are a store on the boardwalk in NJ our store is open from April to October. During the off season we do fairs, festivals and trade shows all around the country and we are not in the store, however we still process the orders and answer e-mails from where ever we are. You can only contact us in the off season by e-mail. Please include your full name the order was made under, and the order # on your receipt. If you want us to call you, include your phone # and the best time to call you. Use the link below to e-mail us.

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